Privacy Policy — Quest UK Consultancy

Last updated: March 2026

1. Introduction

Quest UK Consultancy ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Our registered office is located at 103, Stratford Workshops, Burford Road, London, E15 2SP, United Kingdom.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and postal address.
Enquiry Details: Information you provide when completing our contact form, including your service interest and destination country.
Communication Records: Records of correspondence if you contact us via email, phone, or WhatsApp.
Technical Data: IP address, browser type, operating system, and browsing behaviour on our website, collected through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide consultation services.
To process and manage your visa or immigration application.
To communicate with you about our services, updates, and relevant information.
To improve our website, services, and client experience.
To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases under the UK General Data Protection Regulation (UK GDPR):

Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate Interest: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
Legal Obligation: Where processing is necessary to comply with a legal obligation.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

Government authorities and immigration bodies as required for your visa or permit application.
Trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
Legal and regulatory authorities where required by law.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required by applicable law. Typically, client records are retained for a period of six years following the completion of our services.

7. Your Rights

Under the UK GDPR, you have the following rights:

The right to access your personal data.
The right to rectification of inaccurate data.
The right to erasure ("right to be forgotten").
The right to restrict processing.
The right to data portability.
The right to object to processing.

To exercise any of these rights, please contact us at hello@questukconsulting.co.uk.

8. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Quest UK Consultancy
103, Stratford Workshops, Burford Road, London, E15 2SP
Email: hello@questukconsulting.co.uk
Phone: 07442 637 159